Just to forewarn you...this is pretty much just a rant for a moment....
So, here I am, all happy and giddy about finding a really cool print online that I couldn't find anywhere in town, just waiting for the mail, when all of the sudden I just randomly check my email and find, to my suprise, a refund notification from the online quilt store!! No phone call to let me know in person. No explanation email. Nothing. Just a refund notice.
Here's my problem....Is it just me, or do these online quilt store site's not take their business seriously??? I mean really, if they had called me personally to tell me what was wrong I don't think I would be so mad right now. Even ask me if there is anything else I wanted instead...there were some other goodies at their store that would have been cool to have also, or in this case, instead. Maybe they could have offered to backorder it, or see if they could find another place that had it. I don't know, but if I had handled this sort of issue in this manner I would have been written up, or even fired. It's okay to demand customer service standards from anyone other than yourself.
And to top it all off...the Hubby is out enjoying his end of the benefit of the bargaining that went on in order for me to be able to make this purchase!!!! DA** IT!!!!!!!
Between the problems my mom has had with Keepsake Quilting always putting her orders on backorder, the issues Katie is having with lack of communication over a purchase, and this....really? It really puts a damper on internet ordering confidence!! And to think, I was almost ready to start cutting out pieces with the fabric I have on hand that included the fabric on order soon (supposedly) to arrive!!
Okay....I think I am a little better now. Thanks for listening;)